Shipping Policy

We want to be upfront about how shipping works so there are no surprises once you place an order.

Processing time Once you place your order, please allow 1 to 2 business days for it to be processed before it ships out. Orders placed on weekends or holidays will begin processing the next business day.

Delivery time Once your order ships, delivery typically takes about 7 to 12 business days depending on your location.

Orders with more than one item If you order a multi pack or more than one product, your items may ship separately and arrive in more than one package, sometimes on different days. You'll get a tracking number for each shipment, so if a tracking link only shows part of your order, that's expected and the rest is on its way.

Shipping cost Completely free to ship, regardless of the price of the product!

Where we ship We currently ship within the United States only. We're not offering international shipping at this time, but that may change as we grow.

Tracking your order As soon as your order ships you'll receive an email with your tracking number so you can follow its progress.

Delays Every so often a shipment takes a little longer than expected, whether that's due to customs, weather, or higher than usual demand. If your order is running behind the window above, reach out to us and we'll look into it for you.

Address changes If you need to change your shipping address, contact us as soon as possible after placing your order. Once an order has been sent off for fulfillment we may not be able to update it.

Lost or damaged packages If your package arrives damaged or never shows up, let us know at brennyn@shopfieldguard.com and we'll make it right.